HuParts Terms Policies

Trading Terms & Conditions

Last Updated: November 2025

We accept orders only under these terms.
By placing an order you agree to them — no exceptions unless we both sign something different in writing.

1. Quotes & Pricing

All quotes are valid for 7 days unless stated otherwise.
We reserve the right to change prices without notice due to manufacturer increases, exchange rates, or freight costs.

2. Order Acceptance & Cancellation

We’re not obligated to accept any order.
Cancel anytime before shipment → full refund.
Once shipped → standard 90-day return policy applies.

3. Payment Terms

Full payment required at checkout.
Accepted: Visa, MasterCard, Amex, Discover, PayPal, and bank wire (wholesale > $2,000).
Orders are not processed until payment clears.

4. Title & Risk

Title passes when we receive full payment.
Risk passes the moment the carrier takes possession.

5. Returns & Refunds

90-Day Hassle-Free Returns on unused parts in original packaging.
You pay return shipping — unless we made a mistake → then return shipping is free + rush replacement.

6. Warranty

New aftermarket parts: 12 months against defects.
Genuine OEM parts: manufacturer warranty.
Used/reconditioned parts: sold as-is.

7. Limitation of Liability

Maximum liability = purchase price of the part.
No liability for labor, downtime, towing, or consequential damages.

8. Delays Beyond Our Control

We are not responsible for delays caused by strikes, natural disasters, carrier issues, customs, or any event outside our control.

9. Governing Law

These terms are governed by the laws of Hong Kong SAR.

We may update these terms at any time.
By placing an order you accept the current version.

Questions? We’re Here 24/7 →